Improving Your Ability to Listen
Keys To Good Listening: The TQLR Process
Right as the lecture begins, determine the speaker's topic and recall what you may already know about the topic.
Early in the lecture, continue the listening process by asking questions in your mind such as: "What point is the speaker making?", "What supplemental resources is he/she using?", "What do I need to specifically remember?" This process, if continued throughout the entire lecture, helps lead to an understanding of main ideas, the speaker's organization of the material, and supporting details.
This part of the process includes determining the basic message and answering the questions that are raised during the total process. In order to accomplish this, you must anticipate what will be said, and take in what is said. Active listening is ALWAYS REQUIRED.
This is the process of checking the message after it has been delivered. To review, you must evaluate the message against your questions, fit ideas together, summarize ideas, and evaluate the meaning and impact of the message based on your circumstances. This review process should lead you to further questions concerning the lecture material.
Effective And Ineffective Listening Habits
- Finding or creating something to arouse interest in a speech or lecture you must listen to.
- Trying to get the message rather than worrying about how it is presented.
- Listening to all that the speaker has to say before criticizing.
- Looking for major ideas and relationships among various points.
- Determining the speaker's organization first, then taking notes that reflect his/her pattern.
- Really paying attention so that at any time you can summarize the speaker's main ideas up to that point in the lecture.
- Sitting where you will hear well, and be able to pay attention.
- Listening with a purpose.
- Subordinating specific words to the total meaning of the context.
- Anticipating what the speaker will say next, identifying ideas and support, recapitulating every few minutes what the speaker has told you.
- Calling the subject uninteresting.
- Criticizing the speaker's delivery.
- Getting overstimulated about specific points in the speech.
- Listening only for the facts.
- Trying to make an outline of everything.
- Faking paying attention to the speaker.
- Tolerating or creating distractions.
- Evading difficult material.